Best orthodontists in Honolulu, HI: graded by phone audits
We phoned 20 Honolulu orthodontist offices after hours and graded what a patient hears. Here is who picked up the standard, and who did not.
What is the best orthodontist in Honolulu? The best orthodontist in Honolulu depends on what matters most to you, but Best Ortho ranks Honolulu practices on one thing we can measure: how they handle a patient's phone call after hours. 15 of 20 graded Honolulu offices got an A- or better. The practices with the strongest grades are listed below.
Top-graded orthodontists in Honolulu
Listed by after-hours grade, then by name. Practices with the same grade are not ranked against each other.
- eleven50 BuildingAfter-hours grade: A+
1150 S King St # Suite 1103, 96814-1922
- Erik K. TinHanAfter-hours grade: A+
500 Ala Moana Blvd, 96813-4903
- Katherine M. Masaki, DDS MSAfter-hours grade: A+
4211 Waialae Ave # 405, 96816-5317
- michael wong orthodonticsAfter-hours grade: A+
1010 South King Street, 96814-1705
- Daron StevensAfter-hours grade: A
500 Ala Moana Boulevard Suite 7-300, 96813-4903
- David DungAfter-hours grade: A
1600 Kapiolani Blvd, 96814-3805
- Diamond Head Dental CareAfter-hours grade: A
3045 Monsarrat Ave, 96815-4400
- Dr. Derek TakaiAfter-hours grade: A
4211 Waialae Ave, 96816-5311
- Gerald Kim & Mary Kim,After-hours grade: A
1441 Kapiolani Blvd Ste 1515 Ala, 96814-4402
- Malia KamisugiAfter-hours grade: A
1060 Young St Ste 201, 96814-1609
Last audited: September 7, 2026
Why a phone-audit grade?
Reviews tell you about the chair. They rarely tell you what happens when you call at 9 p.m. because a bracket is poking your child's cheek. We test that part, the same way every time, so you can compare offices on it.
How we grade Honolulu orthodontists
Best Ortho places mystery-shopper calls to orthodontist offices after hours and grades the greeting a patient actually hears, from A+ to F.
- Calls run between 10 p.m. and 4 a.m. Mountain Time.
- A call is graded on whether the greeting names the practice, gives hours or a clear next step, and offers an emergency path. See the full scale on our methodology page.
- Calls that never connect (no answer, busy, failed) are left ungraded. They are not scored as a failure.
What the grades mean (and what they do not)
| Grade | What the caller heard |
|---|---|
| A+ | The practice is named, hours or a next step are given, and there is an emergency path |
| A | The practice is named, with hours or a callback offered (or a live answering service that identifies the practice) |
| A- | The practice is named, but the next step is limited |
| B+ | A generic but clear practice mailbox |
| C+ to C- | An unnamed or generic mailbox, almost no greeting, or unintelligible audio |
| D | The call reaches a different business than the one listed |
| F | The line is disconnected, the mailbox is not set up, or there is no working office number |
A grade measures the after-hours phone experience. It does not measure clinical skill. Use it as one signal alongside consultations, credentials and reviews.
What a Honolulu patient can do with a grade
- Shortlist two or three offices from the top of the list.
- Book a consultation at each, and ask what to do if something breaks after hours.
- Treat the grade as one signal. It measures the phone experience, not clinical skill.
Orthodontist near me in Honolulu
Looking for an orthodontist near you in Honolulu? Use the directory search to filter by neighborhood or ZIP code, then compare grades before you book a consultation. Browse Honolulu orthodontists
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Frequently asked questions
Who is the best orthodontist in Honolulu?
There is no single best orthodontist for everyone. Best Ortho grades Honolulu practices on after-hours phone handling, and the top-graded offices are listed at the top of this page. Book consultations with two or three before you decide.
How does Best Ortho grade orthodontists?
We place mystery-shopper phone calls after hours and grade the greeting from A+ to F. The grade reflects whether the practice is named, whether hours or a next step are given, and whether there is an emergency path.
Does an A+ mean the best orthodontic care?
No. An A+ means the after-hours phone experience was excellent. It does not measure treatment outcomes or clinical skill, so use it alongside consultations and credentials.
Why is my orthodontist not graded?
Some calls do not connect (no answer, busy, or a failed call), and those are left ungraded rather than scored as a failure. 20 of 21 Honolulu offices have a grade today.
How often are Honolulu grades updated?
The most recent Honolulu call was on September 7, 2026.
Can a practice pay for a better grade?
The Recommended badge is not for sale.