Our Grading Methodology

A transparent, data-driven approach to evaluating orthodontic practices

How We Grade Practices

Our comprehensive grading system evaluates orthodontic practices across multiple dimensions to provide patients with objective, reliable information. Each practice receives an overall grade from A+ to F, along with detailed ratings in specific categories.

Our Mission: To empower patients with transparent, data-driven insights that help them make informed decisions about their orthodontic care.

Grading Scale

A+, A, A-
Outstanding - Consistently exceeds expectations across all metrics
B+, B, B-
Above Average - Strong performance with minor areas for improvement
C+, C, C-
Average - Meets basic standards but has notable room for improvement
D+, D, D-
Below Average - Significant concerns in multiple areas
F
Failing - Does not meet minimum standards

Evaluation Categories

We evaluate each practice across the following key dimensions:

Patient Experience

Office environment, staff professionalism, wait times, communication quality, and overall patient satisfaction.

Clinical Excellence

Treatment outcomes, use of modern techniques, continuing education, and adherence to best practices.

Technology & Innovation

Digital tools, treatment planning software, modern equipment, and adoption of new techniques.

Value & Transparency

Pricing clarity, insurance handling, payment options, and overall value for patients.

Our Data Sources

Our evaluations are based on multiple reliable data sources to ensure accuracy and fairness:

  • Patient reviews and ratings from verified sources
  • Professional credentials and continuing education records
  • Practice facility evaluations and technology assessments
  • Treatment outcome data and case studies
  • Insurance acceptance and pricing transparency
  • Response time and customer service quality
  • Industry certifications and professional memberships

Recommended Badge

Practices that receive our "Recommended" badge have demonstrated exceptional quality across all evaluation categories. This designation is reserved for practices that:

  • •Consistently earn grades of B+ or higher in all categories
  • •Maintain excellent patient satisfaction scores
  • •Demonstrate commitment to ongoing professional development
  • •Show consistent excellence over time

Regular Updates

We continuously monitor and update our evaluations to ensure accuracy. Practice grades are reviewed quarterly, with immediate updates when significant changes occur. Practices can request re-evaluation at any time by contacting us with supporting documentation of improvements.