James Chen Office

Overall grade: C+

Performance grades

• After hours: C+. What happens when you call outside office hours.
• Customer service: C. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

After-hours C+: generic / unnamed mailbox

Contact

• Phone: (650) 570-4365
• Address: 19 Eleventh Avenue, San Mateo, CA 94401-4308