Derek Cheng

Overall grade: A

Performance grades

• After hours: A+. What happens when you call outside office hours.
• Customer service: A. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

After-hours A+: A+ HOLD near 5% ceiling

Contact

• Phone: (815) 398-9888
• Website: chengortho.com/
• Address: 425 Roxbury Road, Rockford, IL 61108-2276