Monarch Orthodontic Centre

Orthodontist: Young T. Kuah

Overall grade: B+

Performance grades

• Call response: B-. How quickly and professionally the phone was answered.
• After hours: A+. What happens when you call outside office hours.
• Info accuracy: B. Whether published hours, pricing and services matched reality.
• Customer service: B. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

After-hours A+: branded name + hours/next step + emergency path

Contact

• Phone: (604) 434-9060
• Website: www.monarchortho.com/
• Address: 4980 Kingsway Ste 501, Burnaby, BC V5H 4K7