Nelson Orthodontics

Orthodontist: Melanie Mattson

Overall grade: A-

Performance grades

• Call response: A-. How quickly and professionally the phone was answered.
• After hours: A. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: A-. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

After-hours A: branded name + hours or callback

Contact

• Phone: (250) 354-4354
• Website: www.nelsonortho.ca/
• Address: 4850 Fraser St, Vancouver, BC V5V 4H4