Antosz Orthodontics

Orthodontist: Mark Antosz

Overall grade: B+

Performance grades

• After hours: B+. What happens when you call outside office hours.
• Customer service: B+. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Antosz Orthodontics in Calgary has a robust online reputation, with a Google review average of 4.8 out of 5 stars from over 500 reviews.

Positive Highlights:
- Numerous reviewers commend the clinic for its friendly, knowledgeable, and professional staff, often mentioning Dr. Antosz and team members by name for their attentive care and expertise.
- Patients frequently highlight the thoroughness of consultations and the clear explanations provided about treatment options and processes.
- The office environment is described as clean, modern, and welcoming, with efficient appointment scheduling and minimal wait times.
- Many families report positive experiences for both children and adults, noting the staff’s ability to make patients feel comfortable and at ease.
- Several reviews mention excellent results with braces and Invisalign, with patients expressing satisfaction with their new smiles and the overall treatment journey.

Negative Highlights:
- A small number of reviews mention issues with billing transparency or unexpected costs, though these are not common.
- Some patients report feeling rushed during appointments or not having all their questions fully addressed.
- There are isolated complaints about communication lapses, such as difficulty reaching the office by phone or delays in follow-up.
- A few negative reviews cite dissatisfaction with specific treatment outcomes or longer-than-expected treatment times, but these are rare compared to the overall positive feedback.

Why a patient would want to see them:
- High satisfaction with staff professionalism, expertise, and patient care.
- Clear communication and thorough consultations.
- Modern, clean facilities and efficient service.
- Strong track record with both children and adults, and consistent positive results.

Why a patient may not want to:
- Occasional concerns about billing clarity or unexpected costs.
- Some reports of feeling rushed or communication challenges.
- Rare dissatisfaction with treatment outcomes or timelines.

Score: 7 (corresponding to a 4.8 average review)

Contact

• Phone: (587) 355-8772
• Website: www.vincelliortho.ca/
• Address: 406 Market Professional Center, Calgary, AB T3A 2N1