Roehm Elli G Dr Orthdntst

Orthodontist: Elli G Roehm

Overall grade: B

Performance grades

• Call response: C+. How quickly and professionally the phone was answered.
• After hours: B-. What happens when you call outside office hours.
• Info accuracy: B. Whether published hours, pricing and services matched reality.
• Customer service: B. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Roehm Elli G Dr Orthdntst in Winnipeg has a solid online reputation, with a Google review average of 4.7 out of 5 stars from over 60 reviews.

Positive Highlights:
- Many reviewers commend Dr. Roehm and her staff for their professionalism, friendliness, and attentive care. Patients often mention feeling comfortable and well-informed throughout their orthodontic treatment.
- The office is frequently described as clean, welcoming, and efficiently run, with minimal wait times and smooth appointment scheduling.
- Several patients highlight successful orthodontic outcomes, noting satisfaction with their braces or Invisalign results.
- Parents often mention positive experiences for their children, emphasizing the staff’s patience and ability to make young patients feel at ease.
- Communication is praised, with patients appreciating clear explanations of treatment plans and costs.

Negative Highlights:
- A few reviewers mention feeling that the office can be busy at times, leading to occasional delays or a sense of being rushed during appointments.
- There are isolated comments about higher-than-expected costs or dissatisfaction with payment plans, though these are not common.
- Rare negative feedback includes dissatisfaction with specific treatment outcomes or feeling that follow-up care could be improved.

Why a patient would want to see them:
- Strong reputation for professional, friendly, and attentive care.
- Positive experiences for both adults and children.
- Clean, efficient office with good communication and clear treatment explanations.
- Consistently good orthodontic results and patient satisfaction.

Why a patient may not want to:
- Occasional concerns about feeling rushed or the office being busy.
- Some reports of higher costs or dissatisfaction with payment arrangements.
- Rare negative experiences with treatment outcomes or follow-up care.

Score: 6 (corresponding to a 4.7 average review)

Contact

• Phone: (204) 410-5005
• Website: southmanitobaortho.com/
• Address: 728 Park Blvd S, Winnipeg, MB R3P 1E1