Doc Braces Saint Vital

Orthodontist: Gary Levine

Overall grade: C-

Performance grades

• Call response: C-. How quickly and professionally the phone was answered.
• After hours: D. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: C. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Doc Braces Saint Vital in Winnipeg has a robust online presence, with over 200 Google reviews and an average rating of 4.8 out of 5 stars.

Positive Highlights:
- Numerous reviewers commend the staff for being friendly, welcoming, and professional, often mentioning orthodontists and front desk staff by name for their attentive care.
- Many patients highlight the clear communication regarding treatment plans, costs, and progress, which helps set expectations and reduce anxiety.
- The clinic is frequently described as clean, modern, and well-maintained, with a comfortable waiting area and efficient appointment scheduling.
- Several reviews note positive experiences for children and teens, with staff praised for their patience and ability to make young patients feel at ease.
- Timely service and flexibility in rescheduling appointments are commonly cited as benefits.
- Patients often mention successful orthodontic outcomes, including improved smiles and confidence.

Negative Highlights:
- A handful of reviews mention issues with billing transparency or unexpected costs, though these are not widespread.
- Some patients report feeling rushed during appointments or not having enough time to ask questions.
- There are isolated complaints about long wait times or delays in the waiting room.
- A few negative reviews mention dissatisfaction with specific orthodontic results or discomfort during treatment, but these are rare compared to the overall positive feedback.

Why a patient would want to see them:
- High satisfaction with staff friendliness, professionalism, and communication.
- Positive experiences for children and families.
- Clean, modern facilities and efficient scheduling.
- Consistent track record of successful orthodontic outcomes.

Why a patient may not want to:
- Concerns about billing transparency or unexpected costs.
- Occasional reports of feeling rushed or experiencing wait times.
- Rare dissatisfaction with specific treatment outcomes.

Score: 7 (corresponding to a 4.8 average review)

Contact

• Phone: (204) 253-5786
• Website: docbraces.com/clinics/st-vital?utm_source=1020&utm_medium=organic&utm_campaign=website_click
• Address: 1549 St Mary's Rd, Winnipeg, MB R2M 5G9