Alaska Avenue Dental Clinic

Orthodontist: Robert Myers

Overall grade: B

Performance grades

• Call response: B. How quickly and professionally the phone was answered.
• After hours: B. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: B. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Alaska Avenue Dental Clinic in Fort St. John maintains a strong reputation online, with a Google review average of 4.8 out of 5 stars from over 200 reviews.

Positive Highlights:
- The majority of reviewers commend the clinic’s friendly, professional, and knowledgeable staff, often mentioning specific dentists and hygienists for their gentle care and clear explanations.
- Many patients highlight the clinic’s success in managing dental anxiety, noting that they felt comfortable and well-cared for during visits.
- The office environment is frequently described as clean, modern, and welcoming, with efficient scheduling and short wait times.
- Emergency dental care and flexibility in booking appointments are commonly praised.
- Families report positive experiences bringing children, suggesting a family-friendly atmosphere.

Negative Highlights:
- A few reviews mention issues with billing or insurance processing, though these complaints are not common.
- Some patients felt their appointments were rushed or that they did not receive thorough answers to their questions.
- There are occasional comments about upselling of dental services or treatments.
- Rare negative feedback relates to dissatisfaction with specific procedures or outcomes.

Why a patient would want to see them:
- High satisfaction with staff professionalism and patient care.
- Effective handling of dental anxiety and positive experiences for children.
- Clean, modern facilities and efficient service.
- Strong, consistent positive feedback from the community.

Why a patient may not want to:
- Potential concerns about billing or insurance processing.
- Occasional reports of feeling rushed or pressured into treatments.
- Isolated negative experiences with certain procedures.

Score: 7 (corresponding to a 4.8 average review)

Contact

• Phone: (250) 787-1606
• Website: www.alaskaavenuedental.com/site/home
• Address: 11116 100 Ave #3, Fort St. John, BC V1J 1Z8