Coast Dental Specialists

Orthodontist: Asef Karim

Overall grade: B

Performance grades

• Call response: C. How quickly and professionally the phone was answered.
• After hours: D. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: A. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Coast Dental Specialists in Gibsons has a solid online reputation, with a Google review average of 4.9 out of 5 stars from over 60 reviews.

Positive Highlights:
- Reviewers consistently praise the professionalism, friendliness, and expertise of the dental team, often mentioning specific staff members for their attentive care and clear explanations.
- Many patients highlight the clinic’s ability to make them feel comfortable, even those with dental anxiety, noting a gentle approach and a calming environment.
- The office is described as clean, modern, and well-maintained, with efficient scheduling and minimal wait times.
- Several reviews mention successful outcomes with complex dental procedures, such as implants and oral surgery, and express gratitude for the thorough follow-up care.
- Patients appreciate the clear communication regarding treatment options and costs, with many noting transparency and honesty.

Negative Highlights:
- A small number of reviews mention issues with appointment availability, particularly for new patients or during busy periods.
- There are isolated comments about higher-than-expected costs for certain procedures, though most patients feel the quality justifies the price.
- Very few negative experiences are reported, and those that exist are generally about individual preferences or misunderstandings rather than systemic issues.

Why a patient would want to see them:
- Highly rated for professionalism, expertise, and patient care.
- Strong track record with anxious patients and those needing complex procedures.
- Clean, modern facilities and efficient, friendly service.
- Transparent communication and clear explanations of treatment and costs.

Why a patient may not want to:
- Potential difficulty getting timely appointments during peak times.
- Some procedures may be more expensive than expected.
- Very rare negative experiences, mostly related to individual expectations.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (604) 886-7846
• Website: www.coastdentalspecialists.ca/
• Address: #204-938 Gibsons Way, Gibsons, BC V0N 1V7