Warman Orthodontics

Orthodontist: Mike Wagner

Overall grade: A-

Performance grades

• Call response: B+. How quickly and professionally the phone was answered.
• After hours: B+. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: A. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Warman Orthodontics in Warman has a strong online reputation, with a Google review average of 4.9 out of 5 stars from over 100 reviews.

Positive Highlights:
- Reviewers consistently praise the friendly, welcoming, and professional staff, often mentioning the orthodontists and assistants by name for their attentive and caring approach.
- Many patients highlight the clear communication regarding treatment plans, costs, and expected outcomes, noting that questions are answered thoroughly.
- The clinic is described as clean, modern, and comfortable, with a pleasant atmosphere that helps put patients at ease.
- Several reviews mention efficient appointment scheduling, minimal wait times, and flexibility in accommodating busy schedules.
- Parents frequently comment on the positive experiences their children have, emphasizing the staff’s ability to make young patients feel comfortable and involved in their care.
- Success stories about excellent orthodontic results and smooth treatment processes are common.

Negative Highlights:
- A very small number of reviews mention issues with billing clarity or insurance processing, though these are rare.
- A few patients note that appointments can sometimes feel rushed, or that follow-up communication could be improved.
- Isolated comments mention dissatisfaction with specific aspects of treatment, such as discomfort with appliances or longer-than-expected treatment times, but these are not widespread.

Why a patient would want to see them:
- High satisfaction with staff friendliness, professionalism, and communication.
- Modern, clean facilities and efficient service.
- Strong track record with children and anxious patients.
- Consistently positive treatment outcomes and community reputation.

Why a patient may not want to:
- Occasional concerns about billing or insurance clarity.
- Rare reports of rushed appointments or communication gaps.
- Isolated dissatisfaction with specific treatment experiences.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (306) 955-9000
• Website: w-ortho.ca/
• Address: #11- 810 Centennial Boullevard, Warman, SK S0K 4S1