Clear Advantage Dental & Orthodontic Clinic

Orthodontist: Suzanne Cziraki

Overall grade: C-

Performance grades

• Call response: D. How quickly and professionally the phone was answered.
• After hours: D. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: C. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Clear Advantage Dental & Orthodontic Clinic in Edmonton has a robust online presence, with over 400 Google reviews and an average rating of 4.8 out of 5 stars.

Positive Highlights:
- Numerous reviewers commend the clinic for its friendly, welcoming, and professional staff, often mentioning dentists and hygienists by name for their attentive care and clear explanations.
- Many patients highlight the clinic’s ability to make them feel comfortable, especially those with dental anxiety or children, noting a gentle approach and patience from the team.
- The office is frequently described as clean, modern, and well-maintained, with efficient appointment scheduling and minimal wait times.
- Several reviews mention successful orthodontic treatments and positive experiences with Invisalign and braces, with patients appreciating the thoroughness and expertise of the orthodontic team.
- Emergency dental care and flexibility in accommodating urgent appointments are also praised.

Negative Highlights:
- A small number of reviews mention issues with billing transparency or unexpected charges, though these are not common.
- Some patients report feeling rushed during appointments or not having all their concerns fully addressed.
- There are isolated complaints about communication lapses, such as difficulty reaching the office by phone or confusion about treatment plans.
- A few negative reviews cite dissatisfaction with specific procedures or outcomes, but these are rare compared to the overall positive feedback.

Why a patient would want to see them:
- High satisfaction with staff professionalism, friendliness, and communication.
- Strong reputation for handling dental anxiety and providing care for children.
- Modern, clean facilities and efficient service.
- Positive experiences with orthodontic treatments and emergency care.

Why a patient may not want to:
- Occasional concerns about billing clarity or unexpected costs.
- Some reports of feeling rushed or not fully heard during appointments.
- Rare negative experiences with communication or specific treatments.

Score: 7 (corresponding to a 4.8 average review)

Contact

• Phone: (780) 429-4968
• Website: www.clearadvantageortho.com/
• Address: 10060 Jasper Ave, Edmonton, AB T5J 3R8