Dr. K.G. Corbett Orthodontics

Orthodontist: Grant Corbett

Overall grade: C-

Performance grades

• Call response: D. How quickly and professionally the phone was answered.
• After hours: D. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: C. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Dr. K.G. Corbett Orthodontics in Fort St. John has a solid online reputation, with a Google review average of 4.9 out of 5 stars from over 60 reviews.

Positive Highlights:
- Numerous reviewers commend Dr. Corbett and his team for their professionalism, friendliness, and attentive care. Many mention feeling welcomed and comfortable throughout their orthodontic treatment.
- Patients frequently highlight the staff’s ability to explain procedures clearly and answer questions, which helps reduce anxiety and build trust.
- The office is described as clean, modern, and well-maintained, with efficient appointment scheduling and minimal wait times.
- Several reviews note successful orthodontic outcomes, with patients expressing satisfaction with their results and the overall treatment process.
- Parents often mention positive experiences for their children, citing a supportive and patient approach that makes visits less stressful.

Negative Highlights:
- A small number of reviews mention issues with communication, such as difficulty reaching the office by phone or delays in response to inquiries.
- There are isolated comments about the cost of treatment being higher than expected or dissatisfaction with payment plans, though these are not common.
- A few patients mention feeling rushed during appointments or not having enough time to discuss concerns in detail.

Why a patient would want to see them:
- High satisfaction with orthodontic results and patient care.
- Friendly, knowledgeable staff who communicate well and create a welcoming environment.
- Clean, modern facilities and efficient service.
- Good reputation for treating children and anxious patients.

Why a patient may not want to:
- Occasional issues with communication or responsiveness.
- Some concerns about treatment costs or payment options.
- Rare reports of feeling rushed during appointments.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (250) 785-0133
• Website: dentistlist.org/doctor/canada/british-columbia/fort-st-john/dr-k-g-corbett-orthodontics/
• Address: 10504 100 Ave, Fort St John, BC V1J 1Z2