Uptown Orthodontics - Saskatoon

Orthodontist: Brent Yaremko

Overall grade: C

Performance grades

• Call response: C. How quickly and professionally the phone was answered.
• After hours: D. What happens when you call outside office hours.
• Info accuracy: B. Whether published hours, pricing and services matched reality.
• Customer service: B. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Uptown Orthodontics in Saskatoon has a strong online reputation, with a Google review average of 4.9 out of 5 stars from over 200 reviews.

Positive Highlights:
- The majority of reviewers praise the clinic for its exceptionally friendly, welcoming, and professional staff, often mentioning the orthodontists and front desk team by name for their kindness and attentiveness.
- Many patients highlight the thoroughness of consultations and the clear explanations provided about treatment options, costs, and expected outcomes.
- The office is frequently described as clean, modern, and comfortable, with a pleasant atmosphere that helps put patients at ease.
- Reviewers consistently note efficient appointment scheduling, minimal wait times, and flexibility in accommodating busy schedules.
- Several families mention positive experiences for both children and adults, with special attention given to making kids feel comfortable and confident during visits.
- Numerous reviews mention excellent results with braces and Invisalign, with patients expressing satisfaction with their new smiles.

Negative Highlights:
- A small number of reviews mention higher-than-expected costs or dissatisfaction with payment plans, though these comments are rare.
- A few patients report feeling that communication about treatment progress could be improved, particularly regarding timelines or adjustments.
- Isolated complaints reference occasional scheduling mix-ups or longer-than-expected wait times, but these are not common.

Why a patient would want to see them:
- Highly rated for staff friendliness, professionalism, and patient-centered care.
- Clear communication about treatment options and outcomes.
- Modern, clean facilities and efficient service.
- Strong track record with both children and adults, and positive results with orthodontic treatments.

Why a patient may not want to:
- Concerns about cost or payment plan transparency.
- Occasional issues with communication or scheduling.
- Rare negative experiences with treatment timelines.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (306) 974-5111
• Website: www.uptownorthodontics.ca/
• Address: 224 Pacific Ave #100, Saskatoon, SK S7K 1N9