Sharp Orthodontics

Orthodontist: Cecil Sharp

Overall grade: A-

Performance grades

• Call response: B. How quickly and professionally the phone was answered.
• After hours: A. What happens when you call outside office hours.
• Info accuracy: B. Whether published hours, pricing and services matched reality.
• Customer service: B. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Sharp Orthodontics in Victoria has a strong reputation online, with a Google review average of 4.9 out of 5 stars from over 200 reviews.

Positive Highlights:
- The most common praise is for the friendly, welcoming, and professional staff, with many reviewers mentioning Dr. Sharp and team by name for their attentive and caring approach.
- Patients consistently highlight the clear communication and thorough explanations provided throughout the orthodontic process, making them feel informed and comfortable.
- The office environment is described as modern, clean, and inviting, with efficient appointment scheduling and minimal wait times.
- Many families report positive experiences for both children and adults, noting the staff’s ability to make younger patients feel at ease.
- Several reviews mention excellent results with braces and Invisalign, with patients expressing satisfaction with their new smiles.
- Flexibility in scheduling and accommodating emergency appointments is also frequently mentioned.

Negative Highlights:
- A small number of reviews mention higher-than-expected costs or dissatisfaction with payment plans, though these are not common.
- A few patients report feeling that appointments were rushed or that follow-up communication could be improved.
- Isolated comments reference longer wait times during busy periods or difficulty reaching the office by phone.

Why a patient would want to see them:
- Highly rated for professionalism, friendliness, and patient care.
- Strong communication and transparency throughout treatment.
- Modern, clean facilities and efficient service.
- Positive experiences for both children and adults.
- Consistently excellent treatment outcomes.

Why a patient may not want to:
- Concerns about cost or payment plan flexibility.
- Occasional reports of rushed appointments or communication issues.
- Potential for longer wait times during peak periods.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (250) 474-8986
• Website: www.victoriaorthodontics.ca/
• Address: 3930 Shelbourne St #210, Victoria, BC V8P 5P6