Cory Liss Orthodontics

Orthodontist: Cory Liss

Overall grade: A-

Performance grades

• Call response: B-. How quickly and professionally the phone was answered.
• After hours: A. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: B. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Cory Liss Orthodontics in Calgary has a robust online reputation, with a Google review average of 4.9 out of 5 stars from over 400 reviews.

Positive Highlights:
- The majority of reviewers commend Dr. Cory Liss and his team for their professionalism, friendliness, and attentive care. Many mention feeling welcomed and valued from the first consultation through to the end of treatment.
- Patients frequently highlight the staff’s ability to explain procedures clearly and answer questions thoroughly, which helps reduce anxiety and build trust.
- The office environment is described as clean, modern, and comfortable, with efficient appointment scheduling and minimal wait times.
- Many families report positive experiences for both children and adults, noting the team’s patience and skill in working with younger patients.
- Several reviews mention excellent results with braces and Invisalign, with patients expressing satisfaction with their new smiles and the overall treatment process.

Negative Highlights:
- A small number of reviews mention issues with billing transparency or unexpected costs, though these are not common.
- A few patients report feeling rushed during busy periods or having difficulty rescheduling appointments.
- Isolated complaints reference dissatisfaction with specific treatment outcomes or communication lapses, but these are rare compared to the overwhelmingly positive feedback.

Why a patient would want to see them:
- High satisfaction with orthodontic results and patient care.
- Friendly, knowledgeable staff who communicate well and create a welcoming environment.
- Modern, clean facilities and efficient service.
- Strong reputation for working well with children and families.

Why a patient may not want to:
- Occasional concerns about billing clarity or unexpected charges.
- Rare reports of feeling rushed or communication issues during busy times.
- Isolated dissatisfaction with specific outcomes.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (403) 287-0746
• Website: www.corylissortho.ca/
• Address: 400 Crowfoot Crescent NW Ste 303, Calgary, AB T3G 5H6