Cutler Barry Dr Orthdntst Certified Specialist

Orthodontist: Barry Cutler

Overall grade: A-

Performance grades

• Call response: A-. How quickly and professionally the phone was answered.
• After hours: A-. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: A-. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Cutler Barry Dr Orthodontist Certified Specialist in Vancouver has a strong reputation online, with a Google review average of 4.9 out of 5 stars from over 100 reviews.

Positive Highlights:
- Patients consistently praise Dr. Cutler and his team for their professionalism, expertise, and friendly demeanor. Many reviews mention feeling well-cared for and confident in the treatment plans provided.
- The office staff is frequently described as welcoming, helpful, and efficient, with several reviewers noting smooth appointment scheduling and minimal wait times.
- Multiple patients highlight successful orthodontic outcomes, including improved smiles and effective treatment for both children and adults.
- The clinic is noted for its clean, modern facilities and comfortable environment, which helps put patients at ease.
- Several reviews mention clear communication regarding treatment options, costs, and timelines, contributing to a sense of trust and transparency.

Negative Highlights:
- A small number of reviews mention higher-than-expected costs or dissatisfaction with payment plans, though these comments are rare.
- There are isolated reports of longer-than-anticipated treatment times or delays in scheduling follow-up appointments.
- A few patients mention feeling that the office can be busy at peak times, leading to brief waits or less personalized attention.

Why a patient would want to see them:
- Highly rated for professionalism, expertise, and patient care.
- Positive track record with both children and adults.
- Modern, clean office with efficient service and clear communication.
- Strong reputation for delivering excellent orthodontic results.

Why a patient may not want to:
- Potential concerns about cost or payment flexibility.
- Occasional reports of busy periods or minor scheduling delays.
- Rare dissatisfaction with treatment timelines.

Score: 8 (corresponding to a 4.9 average review)

Contact

• Phone: (604) 879-7141
• Address: 750 W Broadway, Vancouver, BC V5Z 1H9