Astra Orthodontics

Orthodontist: Sandra Tai

Overall grade: C

Performance grades

• Call response: C. How quickly and professionally the phone was answered.
• After hours: A. What happens when you call outside office hours.
• Info accuracy: D. Whether published hours, pricing and services matched reality.
• Customer service: C. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

After-hours A: live answering service

Contact

• Phone: (604) 270-7828
• Website: www.drsandratai.com/
• Address: 4980 Kingsway #707, Burnaby, BC V5H 4K7