Imagine Orthodontics

Orthodontist: Carolyne Thain

Overall grade: A-

Performance grades

• Call response: B-. How quickly and professionally the phone was answered.
• After hours: A. What happens when you call outside office hours.
• Info accuracy: A+. Whether published hours, pricing and services matched reality.
• Customer service: A. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

After-hours A: live answering service

Contact

• Phone: (613) 370-4000
• Website: www.embrunortho.com/
• Address: 331 Forced Rd, Russell, ON K4R 1E5