Maple Ridge Dentistry for Kids

Orthodontist: Travis Gibson

Overall grade: A-

Performance grades

• Call response: C+. How quickly and professionally the phone was answered.
• After hours: B-. What happens when you call outside office hours.
• Info accuracy: D. Whether published hours, pricing and services matched reality.
• Customer service: A+. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Maple Ridge Dentistry for Kids in Maple Ridge has a strong online reputation, with a Google review average of 4.8 out of 5 stars from over 200 reviews.

Positive Highlights:
- The majority of reviewers praise the clinic for its exceptionally friendly, patient, and professional staff, with many parents noting how well the team handles children, including those with dental anxiety or special needs.
- Dentists and hygienists are frequently described as gentle, caring, and skilled at explaining procedures in a child-friendly manner.
- The office environment is consistently described as clean, welcoming, and designed to make children feel comfortable, with amenities like toys, TVs, and a bright, cheerful decor.
- Many parents appreciate the efficient appointment scheduling, minimal wait times, and the clinic’s ability to accommodate urgent dental needs.
- Several reviews mention positive first-time experiences and long-term satisfaction, with families returning for years.

Negative Highlights:
- A small number of reviews mention issues with billing, insurance claims, or unexpected charges, though these are not common.
- Some parents report feeling that appointments were rushed or that communication about treatment options could be improved.
- There are isolated complaints about specific procedures or outcomes, such as fillings or extractions, but these are rare compared to the overall positive feedback.
- A few reviewers mention difficulty booking appointments during peak times.

Why a patient would want to see them:
- Highly praised for their ability to make children comfortable and manage dental anxiety.
- Friendly, professional staff with a strong focus on pediatric care.
- Clean, child-friendly environment with efficient service.
- Consistently positive experiences reported by families, including those with special needs.

Why a patient may not want to:
- Occasional concerns about billing or insurance processing.
- Some reports of rushed appointments or less thorough communication.
- Rare negative experiences with specific treatments or scheduling.

Score: 7 (corresponding to a 4.8 average review)

Contact

• Phone: (778) 654-4122
• Website: mapleridgedentistry4kids.com/services/orthodontic-services/
• Address: 22420 Dewdney Trunk Rd #107, Maple Ridge, BC V2X 3J5