Airdrie Bayside Dental & Orthodontics

Orthodontist: Suzanne Cziraki

Overall grade: C-

Performance grades

• Call response: D. How quickly and professionally the phone was answered.
• After hours: D. What happens when you call outside office hours.
• Info accuracy: A. Whether published hours, pricing and services matched reality.
• Customer service: C. Courtesy and helpfulness of the front desk.

Grades come from our mystery-shopper call audits. How we grade

Review summary

Bayside Dental & Orthodontics in Airdrie has a strong online reputation, with a Google review average of 4.8 out of 5 stars from over 400 reviews.

Positive Highlights:
- Numerous reviewers commend the clinic for its friendly, welcoming, and professional staff, often mentioning dentists and hygienists by name for their attentive care and clear explanations.
- Many patients highlight the clinic’s ability to make both adults and children feel comfortable, with several noting positive experiences for anxious or first-time patients.
- The office is frequently described as clean, modern, and well-maintained, with efficient scheduling and minimal wait times.
- Reviewers appreciate the thoroughness of exams and the transparency in discussing treatment options and costs.
- Several families mention bringing children and having positive, stress-free visits, indicating a family-friendly environment.
- Emergency dental care and flexibility in booking appointments are commonly cited as positives.

Negative Highlights:
- A small number of reviews mention issues with billing or insurance processing, though these are not widespread.
- Some patients report feeling rushed during appointments or not having all their questions answered.
- There are occasional complaints about upselling of dental services or treatments.
- A few negative reviews mention dissatisfaction with specific procedures or outcomes, but these are rare compared to the overall positive feedback.

Why a patient would want to see them:
- High satisfaction with staff professionalism, communication, and bedside manner.
- Good track record with anxious patients and children.
- Clean, modern facilities and efficient, flexible service.
- Consistent positive feedback and strong community reputation.

Why a patient may not want to:
- Concerns about billing or insurance handling.
- Occasional reports of feeling rushed or pressured into treatments.
- Rare negative experiences with specific procedures.

Score: 7 (corresponding to a 4.8 average review)

Contact

• Phone: (403) 980-4245
• Website: www.airdriebaysidedental.com/
• Address: 800 Yankee Valley Blvd SW #305, Airdrie, AB T4B 3Y2